okx8 Privacy Policy — How We Handle Your Personal Data

okx8 ("we", "us", "our") operates the online gaming platform accessible at okx8.ws. We are committed to protecting the privacy and personal data of all users of our platform ("you", "your"). This Privacy Policy describes the types of personal information we collect from you, the purposes for which we use that information, the circumstances under which we may share it with third parties, the security measures we apply to protect it, and the rights you have regarding your personal data.

This Privacy Policy applies to all personal data processed by okx8 in connection with the operation of the okx8.ws platform. It applies to visitors, registered users and former users of the platform. By accessing or using the platform, you acknowledge that you have read and understood this Privacy Policy. okx8 reserves the right to update this Policy at any time. When we make material changes, we will publish the updated Policy on the platform. Continued use of the platform following publication of an updated Policy constitutes your acceptance of the changes.

1. Registration and Identity Data

When you create an account on okx8, we collect the following information as part of the registration process:

• Your registered mobile number and, where provided, email address.
• Your date of birth, collected for the purpose of age verification in compliance with our 21+ policy.
• Your preferred username as chosen during registration.
• Your general geographic location (city or region level), which you may provide voluntarily or which may be inferred from your payment method registration data.
• Identity verification documents (such as a national ID or passport copy) where required as part of KYC verification.

2. Payment and Transaction Data

When you make deposits or request withdrawals, we collect and retain the following transaction-related data:

• The payment method used (e.g. bKash, Nagad, Rocket or Upay) and the registered mobile number associated with that payment account.
• The amount, date and time of each deposit and withdrawal transaction.
• The transaction reference number provided by the payment provider.
• Your Account balance history, including wagering activity records, for internal accounting and anti-fraud purposes.

3. Technical and Usage Data

We automatically collect certain technical information when you access the okx8 platform, including:

• Your IP address and approximate geographic location derived from it (country or city level).
• Device type, operating system version and mobile browser type used to access the platform.
• Pages visited, games accessed, session duration and click-path data, collected for platform optimisation and security monitoring purposes.

Primary Purposes

We use the personal data we collect for the following primary purposes, each of which is necessary for the operation of the platform and the fulfilment of our contractual obligations to you as a registered user:

• To verify your identity and age at registration and during KYC procedures, in compliance with our 21+ policy and applicable regulations.
• To operate and maintain your Account, process deposits and withdrawals, and deliver the gaming services you have requested.
• To detect, prevent and investigate fraud, money laundering, account abuse and other illegal or prohibited activities on the platform.
• To respond to customer support queries, complaints and disputes in a timely and effective manner.
• To comply with our legal and regulatory obligations, including retention of financial records and cooperation with law enforcement requests where required.
• To improve the technical performance, security and usability of the platform based on aggregated, anonymised usage data.

Secondary Purposes — With Your Consent

Where you have given your consent, we may also use your contact details for the following secondary purposes:

• To send you information about new games, promotions, bonuses and seasonal offers relevant to your gaming preferences.
• To notify you about changes to the platform, scheduled maintenance windows or major updates to our Terms or Privacy Policy.
• To send you responsible gaming reminders, deposit limit suggestions or self-exclusion information where our systems identify patterns that may indicate problem gambling behaviour.

You may withdraw your consent to secondary-purpose communications at any time by contacting our support team at [email protected]. Withdrawal of consent for secondary purposes does not affect the lawfulness of our primary data processing activities, which are based on contractual necessity rather than consent.

5. When We Share Your Data

okx8 does not sell or rent your personal data to third parties. We may share your personal data with third parties only in the following limited circumstances:

• Payment processors and mobile money operators (bKash, Nagad, Rocket, Upay) to the extent strictly necessary to process your deposit and withdrawal transactions. These parties operate under their own privacy policies and act as independent data controllers for their payment processing activities.
• Technology and infrastructure service providers who host, maintain or support the platform, acting under strict data processing agreements that prohibit them from using your data for any purpose other than providing the contracted service to okx8.
• Law enforcement authorities, regulatory bodies or courts where we are legally required to disclose your data in response to a valid legal request, court order or regulatory demand.
• Fraud prevention and anti-money-laundering services, where data is shared to identify and investigate suspicious patterns of activity that may affect the platform or its users.

In all cases where we share your data with third parties under service arrangements, we ensure that appropriate contractual safeguards are in place to protect your data and restrict its use to the specified purpose.

6. Security Measures

ok x8 takes the security of your personal data seriously. We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include:

• SSL encryption on all data transmissions between your device and the okx8 platform, protecting your data in transit.
• Secure, access-controlled server environments with restricted administrative access limited to authorised personnel only.
• Encrypted storage of sensitive data fields, including passwords, which are stored using one-way cryptographic hashing and are never stored or transmitted in plaintext.
• Regular security monitoring and logging of access to personal data, with anomaly detection procedures to identify suspicious access patterns.

7. Your Rights Over Your Personal Data

As a user of okx8, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected] with your registered mobile number and a description of your request:

• Right of Access: You have the right to request a copy of the personal data we hold about you, together with information about how we use it and with whom we share it.
• Right of Rectification: If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right of Erasure: In certain circumstances, you have the right to request that we delete your personal data. Note that this right is subject to limitations where retention is required by law or for legitimate platform security purposes.
• Right to Withdraw Consent: Where our data processing is based on your consent (e.g. for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Complain: If you are not satisfied with how okx8 handles your personal data or responds to a data rights request, you have the right to raise a formal complaint with okx8's customer support team.

okx8 will respond to data rights requests within a reasonable timeframe. In cases where a request cannot be fulfilled — for example, where legal retention obligations apply — we will explain the reason in writing.

8. Cookies and Tracking Technologies

okx8 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device by your browser when you visit a website. They help us keep you logged in, remember your preferences, and understand how users interact with the platform so we can improve it.

We use three categories of cookies: essential cookies (required for the platform to function and cannot be disabled), functional cookies (which remember your preferences and session state), and analytics cookies (which collect anonymised usage data to help us improve the platform). We do not use advertising or behavioural profiling cookies. You can manage cookie preferences through your mobile browser settings. Note that disabling essential cookies may affect the functionality of the platform.

9. Data Retention

okx8 retains personal data for the periods set out in the data table above. In general:

• Account and identity data is retained for the duration of your active Account and for a period of 5 years following Account closure, to comply with our legal obligations and to assist with any disputes or investigations arising after closure.
• Financial and transaction records are retained for 7 years from the date of each transaction, in line with standard financial record-keeping requirements.
• Technical and usage data (IP logs, session data) is retained for 13 months from the date of collection, after which it is deleted or anonymised.

10. Changes to This Privacy Policy

okx8 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes to the platform. When we make material changes, we will publish the updated Privacy Policy on the platform with a revised effective date at the top of the document.

We encourage you to review this Privacy Policy periodically, particularly if you are a regular platform user. Your continued use of the platform following publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, your sole remedy is to cease using the platform and request Account closure.

11. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please contact the okx8 support team. We are committed to addressing all privacy-related queries promptly and in good faith. Please include your registered mobile number in any privacy-related communication so we can locate your Account and respond accurately.